Beaches Teeth Whitening is committed to protecting your privacy and handling your personal information in a safe, transparent, and secure manner. We understand the importance of safeguarding your data, including your contact details, payment information, and sensitive health information.

This Privacy Policy explains how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1) Collection of Personal Information

We collect personal information that is reasonably necessary to provide our teeth whitening services and operate our business.

The types of personal information we may collect include:

  • Name

  • Contact details (email address, phone number, and/or address)

  • Sensitive health information (such as allergies, medical conditions, or other information relevant to safe treatment), collected only with your consent

  • Payment information (processed securely via third-party providers)

  • Information you provide when contacting us, making an enquiry, or booking an appointment

We only collect sensitive information where it is reasonably necessary for providing our services and with your consent.

2) How We Collect Personal Information

We collect personal information directly from you when you:

  • Make a booking or enquiry

  • Communicate with us via email, phone, or online forms

  • Attend an appointment or use our services

  • Interact with our website (beachesteethwhitening.com)

We may also collect non-identifiable information automatically through our website, including:

  • Browser type and version

  • Device and operating system

  • Pages viewed and time spent on pages

  • Date and time of access

  • Referring website

This information is used for analytics, website performance, and improving user experience.

3) Use of Personal Information

We use your personal information for purposes including:

  • Providing teeth whitening services

  • Booking and managing appointments

  • Processing payments

  • Communicating with you about your treatment

  • Sending marketing or promotional communications (only where you have consented)

  • Maintaining business records and meeting legal obligations

You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.


4) Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and improve our services.

Cookies do not identify you personally. You may disable cookies through your browser settings; however, some parts of the website may not function properly if cookies are disabled.

We may use third-party analytics tools (such as Google Analytics) to understand website usage patterns.


5) Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may disclose your personal information to:

  • Service providers who assist in operating our business (such as booking systems, payment processors, or IT providers)

  • Professional advisors (such as accountants or legal advisors)

  • Government authorities or regulators where required by law

  • Other third parties where reasonably necessary for business operations and permitted by law

Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy standards.


6) Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include:

  • Secure systems and password-protected databases

  • Restricted access to personal information

  • Encryption or secure processing through trusted third-party providers where appropriate

  • Staff confidentiality obligations

While we take reasonable precautions, no method of electronic storage or transmission is completely secure.


7) Data Breach Notification

In the event of a data breach that is likely to result in serious harm, we will act in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

This may include notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.


8) Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, outdated, or incomplete.

To make a request, please contact us using the details below. We will respond in accordance with our legal obligations under the Privacy Act 1988 (Cth).


9) Retention of Personal Information

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal, tax, and regulatory obligations

  • Resolve disputes and enforce agreements

When information is no longer required, we will take reasonable steps to securely destroy or de-identify it.


10) Complaints

If you have any concerns about how we handle your personal information, please contact us in the first instance.

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).


11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page with the revised date.


12) Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please contact us:

Beaches Teeth Whitening
E: olivia@beachesteethwhitening.com
T: 0416 200 182